Questions & Answers
Frequently asked questions
2 of 8 answers from Abdullah Rahman · within “Support”
i. Do you offer ongoing maintenance after launch?
✦ Featured Yes. Launch is the beginning, not the end: Care plan: fixed monthly retainer covering updates, dependency upgrades, monitoring and a guaranteed…
Yes. Launch is the beginning, not the end:
- Care plan: fixed monthly retainer covering updates, dependency upgrades, monitoring and a guaranteed response time for incidents.
- On-demand: small fixed-price fixes whenever you need them.
Every handoff includes documentation and a 30-day post-launch warranty on the work we shipped together, so defects found early are fixed free.
ii. How do we get started?
Three steps: 1. Send a message through the contact form with a paragraph about the project and your timeline. 2. Discovery call within a week — we…
Three steps:
- Send a message through the contact form with a paragraph about the project and your timeline.
- Discovery call within a week — we map the problem and I follow up with a written plan and fixed quote.
- Kickoff — milestone schedule, repo access, first invoice, and we ship.
I take on a limited number of projects at a time so each one gets full attention — if my plate is full I will tell you honestly and suggest a start date or a trusted colleague.